Friday, 23 September 2011

Timeline: a new kind of profile for Facebook!! Exciting or Challenging?


The mission statement of Facebook says, "Giving people the power to share and make the world more open and connected," is consistent with this inside-out approach to growing its platform. As a social media, Facebook's aim is to enable any individual to express himself best and to communicate with his connected people in his best manner which leads to the “gluing” effect towards facebook.
Facebook has recently revealed some major platform changes that will profoundly affect how we use and interact with this site. Two days back Facebook has introduced the ‘Timeline  which is like an online scrapbook - that better categorizes and highlights actions, rather than the current Wall of everything. The new system will summarize all events and actions over time, so that only the significant things remain. New Reports apps will group things together in a sensible way and the entire experience will be more visual.”
A quick view:

A Three major parts of the Timeline: 
  1. 1.     Cover: a new way to express who you are with a new kind of profile
  2. 2.    Stories: all of your stories
  3. 3.    Apps: all of your apps

The tag for the new facebook is ‘tell your story with a new kind of profile’. The first part is a Cover. A cover is a large image of the page owner to welcome visitors digitally which works as the first impression he makes. The second part is Stories - the photos, posts and events that are important in his life. Individual can control which stories are to be shown. And finally, the third part is the Apps, those showcase the activities he regularly does. In the new face of the facebook, an individual’s most significant things will be grouped into these apps and less interesting updates and actions will be visible through the Ticker on the sidebar. There will be a social aspect to the apps for example if any individual visits a friend's Timeline and see an app that interests him, he'll be able to instantly put that on his own.
The new app has a Open Graph, which will allow for a new class of apps. These apps will all have three things in common:

1.     Frictionless experiences: no longer will an app interrupt individual’s activity to ask him if he would like to share it. If he authorizes an app, his actions will automatically be posted. For example, ‘if he authorizes Netflix or Spotify, the movies he watches or songs he listens to, will be automatically posted on his profile.’

2.    Real time serendipity: Open Graph will allow people to see more of what we do and allow people to connect on common interests. which means if you see a friend of yours has watched a movie on Netflix, you can click on that app in your timeline and begin watching it immediately from within the app.

3.    Finding patterns: The graph will recognize the things an individual does and will group them accordingly, which will make the ‘Timeline’ a better organized structure.


Thus much more "passive sharing" will now be possible. Be careful what apps you authorize, because by default, much of what you do on Facebook with apps, or even outside Facebook with Netflix and Spotify, and Facebook's other integrated partners, will be shared automatically. "Adding an app to your timeline is like wiring a real-time connection between your app and Facebook...There is no step two,” says Taylor.

In case you are wondering how fast this will happen, the Beta test of Timeline starts today, and with it, the common news apps that you might want to see. You can sign up for it if you are an early adopter. Just click on the Timeline Facebook page. If you don't want to be rushed into anything, stand back, but watch out--it's all coming soon to a neighborhood near you in the next few weeks.

Business View of this change:
Businesses with a Facebook presence are going to need a much broader Facebook marketing strategy in order to find their new customers solely within the Facebook platform.

The positive side is that 800,000,000 people from all over the world are now on Facebook. But the negative side is now it creates a lot of noise, and doesn't necessarily help a business to reach the "right" people, especially since Facebook search is notoriously inferior.

Another positive side is that Facebook's new design is based on better data visualization. But the drawback is that all that data is probably better for Facebook's advertisers than for a brand page.


Some Recommendations by scott:

Advertising: Brands should start thinking about Facebook's offerings and determine how they want to fit into the ecosystem.

Create engaging content: If a brand can create good contents - both on and off of Facebook, people will naturally want to share it, which means it will end up in the newsfeed eventually.

Brand itself:  What is it the brand does? a brand needs to think like an action verb as well.Making a verb out of that and hook it up to the Open Graph will allow people to announce on Facebook that they're engaged in activity with the brand outside of Facebook.

what other changes in marketing strategies need to be made to be able to capitalize this new opportunity successfully?

Note: points are taken from the link below

The new Google+: a success or another failure?


Google+ , a new social platform, which was introduced in early July’11, has finally been released as a public beta two days back.  This means,now joining the network is possible without any invitation.



Google + vs Facebook as a social platform:

Facebook was introduces as a private network which was only available to individuals with .edu email addresses. As it slowly and deliberately expanded, it kept growing from the inside out. Facebook is being making an attempt to integrate with the rest of the Web.

On the other hand, there are many of Google or Google-owned products and services that span across the web. And while Google+ has begun as a social platform that acts a bit like Twitter and a bit like Facebook, it has the ultimate potential: to be able to bring these disparate parts together in a much more integrated fashion.

Some of the Google products:

·         Email (Gmail)
·         Video (YouTube)
·         Photos (Picasa, Panaramio, Picnik)
·         Links (Reader, Bookmarks)
·         Files (Docs)
·         Location based services (Places, Latitude, Maps)
·         Blogging platform (Blogger, Feedburner)
·         Events (Calendar)
·         Mobile solutions (Mobile, Voice)
·         IM (Chat, Messenger)
·         Video chat (Hangouts)
·         Groups (Groups, Circles)
·         Browser & OS (Chrome)
·         Metrics (Analytics, Trends)
·         Revenue (Affiliate Network, Adsense, Checkout)
·         Integration services (App Engine)
·         Forums (Moderator)
·         Connecting the world (Translate)
·         The Search engine



Imagine when the power of all of these being woven into a single social platform, how endless the oppertunities will be .’ Another positive point is Google+ encourage communications, engagements, interactions and is being undergoing changes based on customer feedbacks on a regular basis. For example, Google+ recently announced eight other improvements to the service, including:

·         Hangouts on our phone
·         Hangouts On Air - group video chat had been limited to 9 people; now it will enable us to broadcast conferences  and others can watch and follow along.
·         Extras for Hangouts:
·         Document sharing
·         Screen sharing
·         The ability to sketch/doodle
·         Named Hangouts for public events
·         Availability of the Hangouts API
·         Including the famous google search option


Some interesting features Google+:
Intuitive Circles: we can name the circles whatever we want, put people in more than one, move them around easily and are visually appealing to play with.

Flexibility: When we post on Google+, one of the major benefits it offers is that we can target our updates to certain Circles, individuals or the public - and our post can be of any length. We can attach photos or videos to our post as well. We can write posts as long as we want.

User-friendly: Now we don't have to follow everyone to see their updates - they can’t post on our site; blocking prevents that. The ability to block a person who may not be welcome in your Circles make it user friendly. Also, there are a number of "loud" individuals who not only post frequently, but whose posts are commented on to a high degree; if you've commented, you'll be repeatedly notified of the updates. A way to prevent that is to "Mute" the post which makes it really handy.

A quick look:






Business Aspect:

Google+ has publicly stated that they are working on a version for businesses; the timing hasn't been announced at this point. But they have said that the reason they're waiting is because they'll be able to better understand and serve the business population with a product that is specifically built for business purposes rather than trying to force fit brands into personal profiles. “Ford Motors” is being used as the test account for Google+ to develop the commercial product. For the time being, Google+ has asked every business and website that joined it when it first went live, to revert to using their names rather than their businesses names.

My question is what are the drawbacks that Google+ has which might lead it to a failure once again?